Q&A on ClinSpark Pricing
ClinSpark pricing is very transparent and is published on our pricing page. ClinSpark pricing is also a bit different than what is typically seen in this industry. In this Q&A we explain some of the concepts underlying our pricing structure and addressing some of the questions that are often asked.
Q: Why do you publish your pricing on your website?
A: In today’s world, transparency is the norm, not the exception. At Foundry Health we are full into transparency and we believe that it helps building trust with our clients. So for us putting the pricing on the website is a logical consequence of being transparent. We offer ClinSpark in a Software as a Service (SaaS) model. For many other industries, it is very common to have SaaS-offerings with public pricing. So maybe it is just something our industry needs to get used to a bit more.
Q: Do all tiers of ClinSpark have the same functionality?
A: ClinSpark Lite and ClinSpark Pro have the exact same functionality. Both are full versions of the software and have all functionality available. The difference is purely financial, to accommodate the use in both smaller and bigger units. ClinSpark Recruit has a reduced set of functionality and is essentially a volunteer database and supports only recruitment activities. We offer this option as a low-barrier entry into using ClinSpark. Most clients that use ClinSpark Recruit would eventually extend their use into ClinSpark Lite or ClinSpark Pro.
Q: How do I know which tier I should use?
A: For small units, or at start of implementation ClinSpark Lite may be best. But for medium or larger units and after full implementation, ClinSpark Pro will likely be more cost-efficient. So really the only factor here is the amount of data that you flow through ClinSpark. At the start we make an estimate and select the best option. After that, you can monitor monthly. If you reach the point where ClinSpark Pro may be more beneficial, you just contact us and we switch you over. And if for whatever reason you would enter a period of less use, we can as easily switch you back to ClinSpark Lite again. So whichever plan you choose, you run no risk.
Q: I only need sample tracking, why can’t I just purchase a single module?
A: With the exception of Recruitment, which is available separately as ClinSpark Recruit, all our plans include the full functionality of ClinSpark. We believe that it is not up to us to define which pieces you could need and bundle those in a module. As the client you are the only one able to select exactly those functions that work for your workflow. And you will likely fine-tune this even further during early use. In that process you should not be hindered by what we have put in one module or the other or even worse, suddenly have to buy extra modules because you need perhaps only one function from another module. Also we are convinced that you will like working with ClinSpark and even if you start using limited functionality, over time you will likely feed more of your processes through ClinSpark. In our pricing model you can do that without additional capital expenditure and/or extra license costs.
Also, since the pricing is dependent on actual use (for example, should you only wish to use sample tracking), a ClinSpark Lite subscription with limited usage costs will probably still be a very cost-efficient solution compared to alternatives in the market.
Q: If I don’t have fixed monthly costs, how can I budget internally?
A: We believe that not having fixed monthly costs will actually benefit internal budgeting. Most Phase I units don’t have fixed monthly business. Since the costs of ClinSpark fluctuate with the amount of business in the unit, any estimates made for monthly business in the unit can be used for budgeting the ClinSpark costs as well.
Q: If I don’t have fixed monthly costs, how can I account for ClinSpark costs in budgets to my clients?
A: The cost drivers for the ClinSpark variable costs are very similar to the cost drivers that typically make up a phase I study budget. The main drivers are # of assessments and # of subjects. This makes it easy to incorporate ClinSpark costs in the underlying budgeting tool that is used. If done this way, ClinSpark costs are ‘automatically’ included in study budgets and there is no risk that ClinSpark costs are not covered anywhere.
Q: What if I do less studies than originally planned. Will I still pay the same as the estimate, or will I pay less?
A: For sure you will pay less! The variable costs are truly variable. So if for whatever reason you do less studies, you would generate less data points and pay less variable costs. Besides we believe that this is just fair, it also means that the cost you pay for ClinSpark fluctuate with the level of business in your unit. Peaks and troughs in Phase I are very common, so overall this pricing model helps reducing overall financial risks.
Q: What are ‘Item Group Data’?
A: ‘Item Group Data’ is a well defined data-item in the ClinSpark database and the terminology finds its origin in the CDISC data standards. It is very similar to what most people call an ‘Assessment’. So for example the assessment one ‘Vital Signs’ is one Item Group Data. Within an Item Group Data, there can be many more Item Data’s. In the same example of Vital Signs, you would typically see Systolic BP, Diastolic BP and heart rate as Item Data’s.
Q: How do I know how many ‘Item Group Data’ I will use?
A: There is no definite answer to give to this question, as it will depend on many factors that can change between units. But it is possible to make an estimate. To do so, we advise to multiply the expected number of assessments with a scaling factor of 1.4. This scaling factor is an empirical number and may not be accurate in all situations, but gets a realistic estimate.
Q: What is a scaling factor and why does it need to be applied?
A: In real-life we see that units collect more data than just the bare assessments. For example, a protocol may dictate that volunteers lie down 10 mins before their ECG is taken. If the unit decides to record that event as source data, it would trigger an Item Group Data in addition to the actual recording of the ECG. So while many would consider this to be one assessment, in ClinSpark two Item Group Data are recorded. Also, some data are collected as one assessment, but because of CDISC data structure requirements, this would be recorded as multiple Item Group Data. Medical History is an example of that. So when enrolling a subject into a study who is new in the database, recording the Medical History may result in multiple Item Group Data. However, once the subject is in the database and it’s data is pulled into the next study, no new Item Group Data are generated. All these effects together make the number of Item Group Data typically a bit higher than the number of assessments, something that we capture in the scaling factor.
Q: I still find it difficult to understand how this works in practise. Can you give me an example?
A: Of course. Let’s say you have a simple PK study of 24 subjects, for which you screen 36 subjects. The number of assessments could look as follows:
Screening: 14 assessments * 36 subjects = 504 assessments
Study: 104 assessments * 24 subjects = 2,496 assessments
Total assessments = 2,496 + 504 = 3,000 assessments
Estimate of # Item Group Data: 3,000 * 1.4 = 4,200.
Variable costs for this study are: 4,200 * $0.75 = $3,150 (ClinSpark Lite) or 4,200 * $0.30 = $1,260 (ClinSpark Pro)
Q: You are cloud-based, are there any hosting-costs involved?
A: No. All the costs for hosting the application on AWS, one of the worlds best cloud-services, are included in the prices advertised.
Q: Are there any other costs I should take into account?
A: There are no further costs for Foundry Health. However, for the system to run, you will need a reliable internet connection and computing devices (laptops, tablets, desktops, barcode scanners, etc) that fit your workflow. Also, for certain functionality, when ClinSpark connects to external systems, the licenses and/or usage costs of such systems are not included in ClinSpark costs. These would for examples of be Twilio for phone/messaging support, MedDRA license, etc. In the proposal we will make for you, we identify those areas specifically so you can plan and budget for those.
Q: If I want to stop using ClinSpark, can I do so and at what penalty?
A: Why would anyone want to stop using ClinSpark? 😄 Of course we would like you to keep using ClinSpark forever, and with all our clients being happy users, we look forward to a very long relationship. Should for whatever reason you decide to stop, we will (sadly) let you go very easily. We don’t believe in contracts that go on for years when one of the parties does not want to be in it anymore. Therefore our contracts allow for cancellation by you at any time for any reason with one-month notice and without any penalties.
Q: It is still a lot of money, where does ClinSpark save costs?
A: While we believe that ClinSpark is one of the most cost-efficient eSource solutions in the Phase I market, it is still a lot of money. But you will also save a lot of money. ClinSpark will likely replace legacy software systems. This could include systems for recruitment, data management, sample tracking, device management, etc. And since ClinSpark is cloud-based, it will not only save the license and maintenance costs of such software, but often also the hardware as well as costs associated with risk mitigation and disaster recovery plans.
In resource use, there will be huge savings in (lack of) transcription, QC processes, data querying, data cleaning, etc. Also, paperless workflows for review and sign-off on eligibility, ECG’s, lab-results etc. by the Principle Investigator will save a lot of resources.
Overall we believe that ClinSpark will save you money. But still we would not present ClinSpark as a cost-saving tool. Instead we believe that the main reason for using ClinSpark is increased quality and subject safety. Immediate insight into the safety of the volunteers, the availability of full medical history and study data of current and past studies in case of emergencies, single source of truth, in-process data-checks, sponsors having real-time insight in the course of the study, the ability to do remote monitoring, etc. etc. are what really provides value.